Having a consistent data connection is vital for any business. For many companies the only option when it comes to a data connection that is both reliable and consistent is a dedicated connection like Ethernet over Fibre (leased-line) or EFM. However, as reliable as these connections are they do sometimes fail making a backup data connection essential – so what is a backup data connection? And why is it so important?

What is a backup data connection?

A backup data connection is simply an additional data line that acts as a secondary connection and provides business continuity in the event of a primary connection failure. Backup data connections are usually provided as a copper based broadband service of up to 20Mbps meaning your business can still function at a reasonable level even if your primary data connection fails. There are also two types of backup – or failover – connection for backup data lines: Automatic and Manual – Automatic failover will switch to the backup connection as soon as the primary connection fails whereas Manual failover has to be manually switched over.

Why do I need a backup data connection?

Backup data connections are essential for businesses who need 24/7 internet access and already have a powerful primary data connection upon which they are completely reliant. Unfortunately even the most reliable connectivity can fail and when it does it can take some time for normal service to be restored. If your primary data connection does not have an SLA (Service Level Agreement) then your business could be left in the dark and you may not have any formal guarantee of service restoration in the event of an outage.

If this is the case then a backup data connection is vital for allowing even a basic level of connectivity that allows your business to function at some level until normal service is resumed. For businesses whose data connectivity is supplied with an SLA this point remains relevant since you could still suffer downtime during the guaranteed service restoration period. A backup data connection means you never lose connectivity allowing for any business to continue working whatever happens.

Have you considered Satellite as a Backup connection?

A standard business ADSL (broadband) connection is often used as a backup connection, but there are many benefits in considering another option. Businesses, especially those in more remote areas, often opt for a backup connection that isn’t reliant on a fixed-line. Sat-DSL (Satellite Broadband) is perfect for this.

SLA’s (service level agreements) may not cover extenuating circumstances such as flooding or extreme weather so if your main data line is affected by these problems then it may not be covered by the SLA and your connection may not be re-established until much later than expected. Moreover, if there is physical damage to a main data line then it is entirely possible that a backup data connection using a physical line may also be damaged and could be useless as a result. Satellite backup connections are not prone to these issues and operate even if there is damage to the local cable infrastructure in your area meaning your business can continue working and you won’t be left in the dark when disaster strikes.

Hopefully this article has helped to explain the many advantages of adopting a backup data connection and why it is vital for businesses using a dedicated data line to consider one.

For more information on the types of backup data connections SoConnect can offer please contact our sales team at sales@soconnect.co.uk or call us on 0333 240 1824.