13 Oct 2016

Do you run a business from the comfort of your own home? Well hopefully you do as you’re here right now reading this article, well assuming you do run a home business you may not be aware of the many benefits business grade telecoms services can provide our business. Many home business owners believe that just because they are based in a house or apartment instead of an office they are unable to use business grade services like Hosted VoIP telephony services. This is simply not true. Hosted VoIP services can benefit businesses of any size and are especially useful to small or home office businesses were cutting costs and making sure every penny is spent appropriately. But what is Hosted VoIP and what exactly can it do for your business?


What is Hosted VoIP?


Hosted VoIP services like Skype for business allow you to make and receive telephone calls over your data connection instead of a standard copper phone line. These services can also be used for Video conferences and to host group calls and come with a range of useful features to make running your businesses phone lines more cost effective and efficient.


How can it benefit Home businesses.


The main advantage of Hosted VoIP services for business is their low cost. Unlike a standard line based phone service which comes with monthly rates, connection charges, a cost per minute and the dreaded line rental fee which all told can cost your business hundreds or even thousands of pounds a year depending on how much you use the service. Hosted VoIP does not punish users for using the service, instead the service comes at a fixed per user monthly rate which will provide you with everything you need to run a business telephone service at no extra cost.


Another advantage of Hosted VoIP are the many features and services it can provide (at no extra cost i might add). Hosted VoIP services can do more than just make and receive calls, they can also host voice and even HD video conferences for when you need to talk to the rest of your team or for when you really need to talk face to face with your clients. On Top of this Hosted VoIP services come with a range of useful call management services such as auto attendant, call monitoring and recording services and so much more. Meaning that you have all the tools you need to effectively manage your calls and keep your business on track.


Perhaps the most useful feature of Hosted VoIP services is its availability across multiple devices. Unlike a line based phone service Hosted VoIP services can be used on pretty much any device with a data connection, from your PC (which can be used with special headsets or a USB handset if you prefer the feel of a traditional landline phone) your laptop, tablet and even your mobile device for when you’re on the go or out of the office. Moreover with one number anywhere you have the same point of contact across all devices, so you can answer your office phone even when you’re out to lunch or on the move. You can also transfer calls between devices so you can start a call in office and take that call wherever you go. Meaning you never have to miss a call and you can be wherever you need to be and talk to whoever you need to talk to when you need to talk to them.


So there you have it! Hopefully this article has helped to explain what Hosted VoIP is and what it can do for even small or home office businesses. For more information on the Hosted VoIP services SoConnnect offer please visit our web page on it. Or you can contact our sales team at sales@soconnect.co.uk or call us on 0333 240 1824.