09 Dec 2016

We are currently recruiting for a Project Coordinator.

Key Traits: Hard working, accurate, self-starter, driven, committed.

Role Description: Project support will be responsible for delivering an efficient provisioning service.

The role will involve:

Taking and receiving provisioning and project service calls and managing the task through to completion with our internal team and range of external suppliers.
Take forward project implementation and delivery of the range of services we deliver from installation and management of high speed internet circuits, Local Area Networks, Hosted IP Telephony implementation and Hosted MS Exchange.
You will communicate clearly with customers during their boarding process and manage their expectations.

In addition to this, you will be expected to take first line support requests and work to diagnose faults Liaising with customers on the phone and via email.
General office duties such as filing customer contracts etc.

As we are a small and growing business, the successful candidate may at times also be expected to get involved in other office activities. One of the main criteria will be someone who has energy and can work in a constantly evolving and growing company.

Skills and Qualifications:

Essential

  • Experience working in an office environment.
  • Experience working with Microsoft applications e.g., excel, word and outlook.
  • Good customer service skills.
  • Good communication skills.
  • Be able to work as part of a close knit team, but also able to work autonomously with the drive to succeed.
  • Have excellent attention to detail.
  • Be thorough and conscientious in their approach to task fulfilment.
  • Problem solving, positive and a can do character

Desirable

One or two years’ experience in a similar environment
ICT qualification with knowledge of some or all the following:

  • IP Telephony/VOIP
  • LAN/WAN Networking
  • Hosted/Cloud applications

Company Information – Who Are We

SoConnect is a data networks and telecoms re-seller whose focus is on delivering high bandwidth data connectivity to businesses so that they can utilise a complete range of hosted and cloud based services. We are an innovative young company who deliver great value products with no compromise to the service levels customers expect and pay for. We will meet and manage our customers’ expectations so that they know what will be delivered and when. We bring an innovative approach to provide simple yet inspired solutions to company’s communication challenges using traditional and evolving technologies Our aim is to deliver highly available fast bandwidth that allows businesses to take advantage of cloud based and hosted applications.

Our team SoConnect was founded by three entrepreneurs in the communications and technology sector. They all run their own successful technology businesses. Between them the founders have over 50 years’ experience in the Telecoms and IT market. They all have a passion for great service and believe that anything is achievable if people communicate clearly and work together in long term partnerships. SoConnect is a great fun working environment and is rapidly growing which will provide great opportunities for career progression.

Location Newtown St. Boswells, Scottish Borders. We also have offices in Edinburgh and Stevenage Start Date: ASAP Closing date: TBD Salary: Minimum £14k – £18k Duration: Permanent, upon completion of 12 month probationary period.

Contact us to apply: Telephone: 0333 240 1824 and ask to speak to Claire Bell.

Job Type: Full-time