IT Managed Service Support Technician
SoConnect Ltd, Newtown Saint Boswells
£17,000 – £24,000 a year
SoConnect is a data networks and telecoms re-seller whose focus is on delivering high bandwidth data connectivity to businesses so that they can utilise a complete range of hosted and cloud based services. We are an innovative young company who deliver great value products with no compromise to the service levels customers expect and pay for. We will meet and manage our customers’ expectations so that they know what will be delivered and when. We bring an innovative approach to provide simple yet inspired solutions to company’s communication challenges using traditional and evolving technologies Our aim is to deliver highly available fast bandwidth that allows businesses to take advantage of cloud based and hosted applications.
SoConnect was founded by three entrepreneurs in the communications and technology sector. They all run their own successful technology businesses. Between them the founders have over 50 years’ experience in the Telecoms and IT market. They all have a passion for great service and believe that anything is achievable if people communicate clearly and work together in long term partnerships. SoConnect is a great fun working environment and is rapidly growing which will provide great opportunities for career progression.
The Support Desk Engineer will be responsible for delivering an efficient support service as required by the department, focused primarily on the technical issues.
The role will involve:
You will also be expected to look for continual improvement in everything we do as well as investigate potential sales opportunities during interaction with the customer.
As we are a small and growing business, the successful candidate may, at times, be expected to get involved in other office activities or work with other teams. One of the key criteria will be someone who is proactive and can work in a constantly evolving and growing company.
Skills and Qualifications
Newtown St. Boswells, Scottish Borders.
£17k – £24k
Permanent, upon completion of 12-month probationary period.
Contact us to apply:
Please send CV’s directly to Claire Bell:
Or to enquire by telephone: 0333 240 1824 and ask to speak to Claire.