02 Jul 2019

Improve flexibility and productivity for your business with a hosted communications service. This blog highlights just some of the features of Horizon, along with their benefits.

What is Horizon?

Horizon is a hosted business telephone service that resides in the cloud rather than your office. It provides an extensive range of fixed and mobile telephony capabilities accessed through an easy-to-use web portal. The service has many business features with an emphasis on control and administration through the web which takes the burden away from your IT team. SoConnect can manage and configure the system according to your organisation’s needs. Employees can then manage calls easily and effectively, maximising individual productivity. With only a minimal capital outlay required, a reliable and proven service and a jargon-free approach to telephony and communications, Horizon is suitable for any size business looking to improve its productivity and efficiency.

 1. Complete business communications

Horizon combines handsets from several manufacturers, and an easy-to-use web interface to provide a cheaper, more flexible phone service. It also helps to improve your organisation’s productivity and image, with seamless integration with well-known CRM systems and soft phone features to help present highly professional communications with the minimum of effort.

2. Work smarter

Save money and improve the connection possibilities between your mobiles and fixed phones with extremely competitive on-net rates over a business-grade network. Horizon is perfect for home-workers or staff who need to work from different locations. Horizon conveniently integrates your fixed and mobile capabilities so that you never miss a call. Callers need only dial one number to reach your desk phone and mobile phone simultaneously; ongoing calls can be moved seamlessly from one device to another without hanging up and a single voicemail box can be accessed from any device. We also offer more in-depth call management reporting and wallboard integration, to help your organisation gain a real-time understanding of calls. You can get a data feed for your Horizon service which will let you export the statistics you need to help analyse call patterns and manage your business.

3. Unrivalled quality

Call quality, as with any communication system, is clearly dependent on the underlying access available. With our Ethernet or Broadband products delivering the service to your location, you can be assured of great voice quality, underpinned by some of the most stringent service level agreements in the business. Enhance the quality of service that you can provide to your own customers, with the benefits of dynamic call handling, pre-recorded messages and seamless transfers at the touch of a button.

4. Suitable for any sized business

Horizon is suitable for any sized business and is particularly effective if you have multiple sites working together. It’s also capable of serving hundreds of employees. As Horizon is hosted on your behalf, you only pay for what you need on a simple per-seat basis. As you’re not buying a PBX, there is no major hardware investment and no financing costs to consider. With minimal capital outlay, Horizon is a reliable and proven service whatever your business.

5. Full service and support

We provide everything from premium handsets to core network access, on-site installation to training and help guides, saving you time and hassle. Full support including training, number porting, provisioning and 24/7 UK-based assistance is provided, giving you complete peace of mind.

Horizon offers your business a more flexible, lower-cost alternative to a traditional phone system.

Why choose SoConnect

If your business is considering adapting its processes and technology to better respond to new challenges, SoConnect will:

  • Talk with you about the benefits of Horizon over traditional business phone systems
  • Explore how unified communications could enhance productivity
  • Deliver a service that is fully responsive and supports your agile goals
  • Offer truly cost-effective solutions for now and in the future

Our knowledgeable consultants can guide you through the process making it easy to upgrade from traditional onsite PBX phone systems to a versatile VoIP solution, to save your business time, effort and money.

Contact us today to find out more:

You can get in touch with us on 0333 240 1824 or email us at sales@soconnect.co.uk.