Horizon is a hosted business telephone service that resides in the cloud rather than your office. It provides an extensive range of fixed and mobile telephony capabilities, accessed via an easy-to-use web portal that enables you to take exacting control of your telephony.

To enable a cloud-based phone system like Horizon, you won’t need a traditional phone line just a suitable internet connection, which means you’ll reduce costs with no expensive on-site equipment needed!

  • Features you can easily control – Horizon has an extensive range of call handling and management features, all operated through an easy-to-use web interface.

  • One number anywhere – Callers need only dial one number to reach your desk phone and mobile phone simultaneously; ongoing calls can be moved seamlessly from one device to another without hanging up and a single voicemail box can be accessed from any device.

  • Enables flexible working – Horizon helps businesses become more efficient by enabling flexible work environments through hot-desking, home working and extending the service to mobile devices.

  • Number choice – You have total flexibility with the numbers you want to use. You can keep your existing numbers or get new numbers. Extend your business reach and use any local area number no matter where you are located.

  • Lower call costs – Horizon offers all the cost benefits of cloud telephony including free site-to-site calls and cheaper call rates. If you use Horizon together with our mobile services you benefit from free calls between your fixed and mobile devices

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Is Hosted Horizon suitable for my business?


Horizon is all in the cloud so you won’t have to worry about investing in expensive on-site hardware or costly maintenance, all you need are the handsets and a router.

Multi-Site Businesses

Utilising cloud technology, Hosted Horizon allows you to make calls from anywhere in the world not just from your handset but from your computer and mobile device.


VoIP systems give you much more flexibility, Horizon is packed full of customised features which can be easily added through an online management portal.  

Free Trial

Unsure if Hosted Horizon is right for your business? We’re offering a no obligation free 30-day trial on our Hosted Horizon systems so you can see the benefits for yourself!

Key features of Horizon


N-Way Call Convenient collaboration with colleagues

Hunt Groups Distribute and allocate calls across your team

Call Transfer to any internal or external number

Sites, Groups and Departments Common or customisable settings

Call Park Hold a call and pick it up on another phone

Call Pick Up Answer a group member’s phone

Instant Group Call enables efficient collaboration


Home Worker Take your profiles and settings to your home

Visual Voicemail Play a message from your desktop or mobile, save it and ultimately delete it via the Horizon app. Horizon can mail you a copy of a recording or forward it to your entire team

One Number Anywhere and Sequential Ringing Never miss a call

Call Notify by Email Keep track of important calls

Hot-Desking Use your number on any enabled phone in your company

Remote Office Use your number and profile on any phone, anywhere


Call History View calls made, received and missed

Call Barring Bar unapproved call types

Authorisation Codes Control access to phones


Call Waiting So you’re ready to take your next call

Music on Hold Get your messages heard

Diversion Inhibitor Avoid your calls being passed on

Auto Attendant Provide callers with menu options for call routing

Enhance Your Brand Upload your logo and specific adverts

CLI Flexibility Present any number you have permission to call on behalf of


Last Number Redial for convenient repeat dialling

Click to Dial Easy calling through the user interface or client

Account Codes Assign calls to cost centres

Presence or Pre-set Availability Profiles to manage incoming calls

Anonymous or Selective Call Rejection No more unwanted calls

Automatic Callback so that you can stay productive

Busy Lamp Keys Call your colleagues when they are free

Do Not Disturb Show you are unavailable

Company Directory available from the handset

Speed dials Up to 100 for your favourite numbers

Call Recording for audit trails, compliance or training

Hosted Horizon

Download our brochure to find out how Hosted Horizon can benefit your business.

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Options and Pricing

From £12.95/month*

Our Hosted Horizon pricing starts at just £12.95 per user per month.  Please get in touch with us for a tailored quote for your business.

*Pricing is based on the number of users.  Please contact us for a quote.

Free Trial

If you are new to Hosted Horizon and are unsure if it is the right service for you, we offer a no-obligation free trial on all of our Hosted Horizon Packages.

Flexible Contracts

Various contract lengths to suit your business requirements, from 3 months to 3-years. With our 3-year package, you will receive FREE Polycom handsets!

Horizon Collaborate

Horizon Collaborate offers services such as instant messaging, presence, voice, video, desktop / application sharing and document
sharing. Driven through a set of end user applications for Windows, MAC, Android and iOS, it enables users to access business communications and collaboration services from their favourite devices – wherever they are.

Fully integrated with Hosted Horizon hosted PBX service, Horizon Collaborate supports all the features and functionality of the telephony service for a true unified communications experience.

Download Brochure

Horizon is a fully hosted service so there are no expensive maintenance or ongoing running costs meaning that together with the corresponding overall reduction in call costs and line rentals associated with running a Hosted VoIP service, we have been able to dramatically reduce our telephony spend and implement a far more flexible solution that can quickly & easily adapt to our constantly evolving requirements

Robert Young – Director, The Key Place

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