Superpowered managed IT support for your business

Aligned with your unique workflow and business goals.

Efficiencies are created across the whole value chain.

With clear, measurable objectives, laid out in plain English, we’ll support you at a strategic level – looking ahead to your short, mid and long term ambitions – to ensure you invest wisely, on a clear and effective IT roadmap year to year.

We’ll implement your new managed IT support strategy to ensure that your team has everything they need, no matter where they’re working. We’ll also ensure everyone knows how to get the best from their new set up. Good user training gets team buy-in, increases productivity and minimises help desk time.

Our techsupport help desk is, however, always here to help. We provide the very best 24/7 IT support, 365 days a year – no matter how daft you think the query might be.

 

Your hardware and software is always best-of-breed and bang up to date

hardware and software is bang up to date

Avoid the frustration of being on different versions of software and hardware. Enjoy a smoother workflow and benefit from the newest features as they’re released. Our experts stay ahead of the game and bring our learnings to our clients to ensure you are always ahead of the curve.

Resilience and security are built in, wherever your team are working

Avoid downtime and lost productivity – and keep your data safe and secure. Whether your team is working in the office, at home or on the move, SoConnect’s services will give you confidence that you’re doing everything possible to support your team and protect your customers’ information.

As you scale, your IT scales on demand

As you scale, your IT scales on demand

Our cloud based services give you ultimate flexibility. Scale up or down as your business needs change. You only pay for what you use – on demand. We deliver our services remotely so onboarding your latest new recruits is painless, wherever they are.

Our Managed IT-Support Services

IT support Services

IT HelpDesk

Our IT help desk is, well, here to help. No matter the time of day and no matter how daft you think the query might be, we provide the very best 24 7 IT support, 365 days a year.

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IT support Services

IT Consultancy

With vast experience across the IT landscape, our IT consultancy breaks down barriers and simplifies complexities. We don’t do jargon, we do results, and our strategic advice comes with deliverable objectives.

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IT support Services

IT Project Delivery

Our value-centred reports are based on the facts, and we guarantee successful IT project delivery. We’re all about adding strategic value and delivering results for your business, and it’s something we do for every client.

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IT support Services

Switching IT Provider

It might seem daunting, but it doesn’t have to be. Our experts help you switch IT providers and eradicate the headache of doing so with more effectiveness than any paracetamol ever could.

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All delivered as an outstanding fully managed IT support service, by an expert team that wants to make you very happy.

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Why Choose So-Connect for your IT Support?

SoConnect, IT-Support

Clear strategy

With mapped out, predictable costs, a perfectly managed IT infrastructure, and a seamlessly connected workforce, we make sure everything works as it should. So you don’t have to think about it.

IT-support, SoConnect, Services

Value driven

Measurable objectives mean working towards actual, physical goals. By advising on a strategic level with value-centred reports, we help you invest wisely based on your short, mid, and long-term ambitions.

SoConnect, IT-Support

Bloody brilliant

Not our words, but the words of a client, and we can’t really sum it up any better than that. With seamless connectivity, solid infrastructure, and IT support whenever you need it, we’re here for you at all times.

Delivering huge impact

Jetty Technologies

A new client with 154 employees needed a contact centre solution. The catch? All these employees were remote, and the window for deployment was a mere six weeks.

Redpath Bruce Co. Ltd

With an increasing portfolio and a growing team, Redpath Bruce needed to take the strain away from IT. They needed a scalable strategy to streamline communications and prioritise productivity without sacrificing security.

Scotia Homes

To keep up with their growing portfolio, Scotia Homes needed better communication between sites, both permanent and temporary.

Bercaf Ltd

Bercaf needed to find a way to streamline internal processes securely and efficiently. With the proper infrastructure to support, the solution prioritised collaboration.

“The team at SoConnect are incredibly helpful, efficient and forthcoming with new ideas and improvements to benefit our business. 10/10!
David Nears
Redpath Bruce Co. Ltd.

Very responsive, and thorough with providing support and documentation that I had requested. Keep up the great work, Robin is a great asset to your organisation.

Brian Cornatzer
Halliday Lighting Ltd

James dealt with our issue very quickly and he knew what the issue was and fixed it. He then called to make sure all was well. Excellent service!

Ewan Nicolson
George Nicolson Decorators Ltd

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