Superpowered managed IT support for your business
Aligned with your unique workflow and business goals.
Efficiencies are created across the whole value chain.
With clear, measurable objectives, laid out in plain English, we’ll support you at a strategic level – looking ahead to your short, mid and long term ambitions – to ensure you invest wisely, on a clear and effective IT roadmap year to year.
We’ll implement your new managed IT support strategy to ensure that your team has everything they need, no matter where they’re working. We’ll also ensure everyone knows how to get the best from their new set up. Good user training gets team buy-in, increases productivity and minimises help desk time.
Our techsupport help desk is, however, always here to help. We provide the very best 24/7 IT support, 365 days a year – no matter how daft you think the query might be.
Your hardware and software is always best-of-breed and bang up to date
Avoid the frustration of being on different versions of software and hardware. Enjoy a smoother workflow and benefit from the newest features as they’re released. Our experts stay ahead of the game and bring our learnings to our clients to ensure you are always ahead of the curve.
Resilience and security are built in, wherever your team are working
Avoid downtime and lost productivity – and keep your data safe and secure. Whether your team is working in the office, at home or on the move, SoConnect’s services will give you confidence that you’re doing everything possible to support your team and protect your customers’ information.
As you scale, your IT scales on demand
Our cloud based services give you ultimate flexibility. Scale up or down as your business needs change. You only pay for what you use – on demand. We deliver our services remotely so onboarding your latest new recruits is painless, wherever they are.
Our Managed IT-Support Services
IT HelpDesk
Our IT help desk is, well, here to help. No matter the time of day and no matter how daft you think the query might be, we provide the very best 24 7 IT support, 365 days a year.
Read More
IT Consultancy
With vast experience across the IT landscape, our IT consultancy breaks down barriers and simplifies complexities. We don’t do jargon, we do results, and our strategic advice comes with deliverable objectives.
Read More
IT Project Delivery
Our value-centred reports are based on the facts, and we guarantee successful IT project delivery. We’re all about adding strategic value and delivering results for your business, and it’s something we do for every client.
Read More
Switching IT Provider
It might seem daunting, but it doesn’t have to be. Our experts help you switch IT providers and eradicate the headache of doing so with more effectiveness than any paracetamol ever could.
Read More
All delivered as an outstanding fully managed IT support service, by an expert team that wants to make you very happy.
LET'S TALKWhy Choose So-Connect for your IT Support?
Clear strategy
With mapped out, predictable costs, a perfectly managed IT infrastructure, and a seamlessly connected workforce, we make sure everything works as it should. So you don’t have to think about it.
Value driven
Measurable objectives mean working towards actual, physical goals. By advising on a strategic level with value-centred reports, we help you invest wisely based on your short, mid, and long-term ambitions.
Bloody brilliant
Not our words, but the words of a client, and we can’t really sum it up any better than that. With seamless connectivity, solid infrastructure, and IT support whenever you need it, we’re here for you at all times.
Delivering huge impact
Redpath Bruce Co. Ltd
With an increasing portfolio and a growing team, Redpath Bruce needed to take the strain away from IT. They needed a scalable strategy to streamline communications and prioritise productivity without sacrificing security.
BVG Associates Ltd
Fibre connectivity and always on support meant Cannock could keep the lights on, despite operating in remote areas.
Cannock Wind Farms
Fibre connectivity and always on support meant Cannock could keep the lights on, despite operating in remote areas.
Scotia Homes
To keep up with their growing portfolio, Scotia Homes needed better communication between sites, both permanent and temporary.
Bercaf Ltd
Bercaf needed to find a way to streamline internal processes securely and efficiently. With the proper infrastructure to support, the solution prioritised collaboration.
Thorntons Investments
An investment management business based in Dundee with offices in Aberdeen and Edinburgh and with key client relationships across the whole of the UK.
News and Views
Is Your MSP Response Time Hurting Your Business?
Response times are important. Time isn’t just a commodity; it’s the essence of efficiency and productivity.
Managed IT vs In-House IT: Which Offers Better Value
Is Managed IT cost-effective compared to maintaining an in-house IT team? That’s the question that many SMEs face.
10 common IT problems and how to fix them
Discover our top ten common IT problems and how you can fix them, so you can focus on what’s important: growing your business.