ETHERNET OVER FIBRE (EOF) LEASED LINE AND HOSTED HORIZON CASE STUDY: PEAK INDICATORS

IMPLEMENTATION OF TWO EOF LEASED LINES, AS WELL AS A HOSTED HORIZON MULTI-SITE TELEPHONY SOLUTION

Peak Indicators Ltd

Tapton Park Innovation Centre, Brimington Road,
Tapton, Chesterfield, S41 0TZ

+44 (0) 1246 550058

enquiries@peakindicators.com

www.peakindicators.com

About

Peak Indicators are based in the UK & Ireland with offices in the East Midlands, Newcastle, London, Belfast and Dublin. Peak Indicators is one of Europe’s most experienced Business Intelligence consulting companies and is primarily focused on assisting clients in achieving a significant return on their investment in Business Intelligence software and technologies. As well as technical consulting Peak Indicators takes great pride in developing and delivering the highest quality of “advanced” training to clients across Europe. In addition their comprehensive range of Expert Services are high-value offerings designed to eliminate risk and overspend. All of their expert services can be tailored to meet customer-specific requirements. Peak Indicators have a proven track record of turning around failing projects. On average, their health-checks deliver over 40 key recommendations and have a 100% success rate for customers who engaged with them at the beginning of their project!

Peak Indicators case study

The Business Challenge:

Peak Indicators sole focus is to provide value and service to their customers – they needed a high speed, resilient data connection at their Head Office in Chesterfield which enabled multiple users to be online at any given time and support this busy working environment and associated IT infrastructure. With employees working in different offices they also needed a telephony service that was not site-dependent and allowed employees to work remotely using the same phone system in order to stay in touch internally and contact suppliers and customers.

The Solution:

Peak Indicators initially ordered a 40Mb/100Mb Managed Ethernet over Fibre connection (leased-line) for its Head Office in Chesterfield. This provides dedicated, symmetrical high speed bandwidth with no contention. After providing this service in August 2013, Peak Indicators approached SoConnect for a similar connection at their Newcastle office where a 20Mb/100Mb Managed Ethernet over Fibre connection was subsequently provided.

Due to expansion across both site, the need for a multi-site telephony solution was then addressed enabling staff at both offices to use the same telephony platform over their respective leased-line connections.

The Product:

Ethernet Over Fibre (EoF) Leased Line

Leased Lines from SoConnect provide fast, reliable Internet access enabling your organisation to operate on-line seamlessly and in the knowledge the connection is supported by a 4 Hour SLA. Leased Lines deliver dedicated symmetrical bandwidth and guarantee that the connectivity you require is always available for other related services like Hosted VoIP telephony and all the related cost savings this service offers.

Hosted Horizon

Hosted Horizon was ideal for Peak Indicators since it provides an extensive range of fixed and mobile telephony features via an instinctive web portal with VoIP traffic carried over their leased-line connections . This bandwidth also enables Peak Indicators to benefit from other cloud based solutions from SoConnect and other providers.

Peak Indicators, has 45 users all provided with FREE handsets and FREE calls paying £13.95 /month per user. No need for any ISDN connection, and their VoIP traffic is carried via leased-line connections at both sites.

GET MORE INFORMATION ON SOCONNECT'S EOF
GET MORE INFORMATION ON SOCONNECT'S HORIZON

The Benefits:

Peak Indicators now have 2 offices running with leased line connectivity with Hosted Horizon acting as their telephony solution. These services ensure the business is running the level of connectivity and communications it needs to meet the demands of its customers. This has helped the organisation work as one from multiple locations. Leased Line bandwidth can easily be increased at any given time – great for companies like Peak Indicators who are continually expanding.

Peak Indicators are able to communicate across multiple locations using their hosted Horizon solution. Since all these services reside with a single provider – SoConnect – Peak Indicators receive a single monthly invoice keeping administration to a minimum with all services supported by SoConnect’s friendly and helpful Support desk.

WHAT PEAK INDICATORS LTD HAD TO SAY:

In SoConnect we found a partner who took time to understood our business requirements; had the technical capability to deliver to those requirements; recognised that cost was a priority; and finally simplified the administration through a single point of contact and single invoice. If only other providers had the same outlook.

Mr Andrew Ball

Managing Director, Peak Indicators Limited