GIVE YOUR CONTACT STRATEGY THE AKIXI FACTOR
If telephone contact plays a key role in your business, Akixi can give you a truly transformative edge. Our cloud-based call analytics and call management services lead the industry in both innovation and value, offering unprecedented insight into how your contact processes are working, and how you can optimise them for a game-changing, ultra-responsive customer experience.
Akixi’s portfolio of wallboards, reports and value-added features is vast and varied, providing maximum scope to customise our service to your exact needs – whether you’re a small business or running several call centres in multiple locations.
WHY CHOOSE SOCONNECT AKIXI?
SOCONNECT'S AKIXI SERVICES COME WITH A WIDE RANGE OF BENEFITS TO HELP YOU GET THE MOST OUT OF THE SERVICE:
ON ANY DEVICE
With Akixi you can have access to useful statistics on various aspects of you call centre from anywhere with an internet connection, from any device, simply login to the secure site and have access in seconds.
Akixi can monitor a wide range of statistics on things such as average call time, how many calls per user and how long customers are waiting on your lines, you can also generate reports on these so that you can track how these statistics change over time.
With Akixi you can keep track of all of your abandoned or dropped calls, the callers information is saved in a report as well as when they called and whether they called, for example, a sales line or a support line, this then allows for a greatly improved re calling experience.
AKIXI DESKTOP WALLBOARD
The Akixi Desktop Wallboard gives real-time statistical displays of business related activity that shows you what needs to be done and when it counts the most.
AKIXI PLANS & PRICING
FIND OUT ABOUT OUR AKIXI PACKAGES
Subscriptions start from just £3.95 per user per month