MICROSOFT TEAMS DIRECT ROUTING

Transform Teams Teams into a cloud-based UC solution with enterprise grade telephony.

FROM £12 USER/MONTH

Free calls, enhanced call control features and carrier grade infrastructure.

Many businesses utilising Microsoft Teams for internal collaboration can now benefit from the ability to make and receive calls by enabling Teams as a full cloud-based UC solution with enterprise grade telephony.

Give your Teams a voice with confidence – benefit from a highly reliable, resilient architecture with Direct Routing from the UK’s No.1 SIP Trunking provider with simple provisioning, enhanced call control features and carrier grade infrastructure.

All provided at a competitive price, as a complete cloud solution.

We’re an accredited Microsoft Silver Partner

This means our team are experts when it comes to Microsoft products.  Our knowledgeable support team can have Microsoft Teams Direct Routing up and running in no time.

Microsoft Silver Partner

Find Out More About Microsoft Teams Direct Routing:

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WHAT IS MICROSOFT TEAMS DIRECT ROUTING?

HOW DOES DIRECT ROUTING WORK?

Enable full voice capability natively into Microsoft Teams, as an alternative to Microsoft Calling Plans and without the need for on-premise hardware. Direct Routing utilises Microsoft certified Session Border Controllers (SBCs) to deliver better value, greater flexibility, increased functionality and support for migration, all as a cloud-based service.

Direct Routing provides connectivity to your Microsoft Team’s tenant enabling full PSTN breakout on the public telephone network. Connection from Microsoft Teams to our network is via an IP connection (for example Broadband or Ethernet) and is delivered as an end-to-end service with high availability.

Direct Routing How it Works

WHAT IS REQUIRED TO ENABLE MICROSOFT TEAMS DIRECT ROUTING?

• Microsoft 365 or Office 365 license including Teams
• Microsoft Phone System add-on
• An Internet connection

Microsoft Teams Apps

WHY CHOOSE BUSINESS VOICE DIRECT ROUTING?

Cost Saving

COST SAVING

Significant cost saving per user when compared to Microsoft’s calling plans (allows you to maximise existing 365 license cost)

Complete Cloud Solution

COMPLETE CLOUD SOLUTION

Cloud-based solution with no expensive initial outlay as there’s no need for traditional hardware.

Never Miss A Call

NEVER MISS A CALL

Tailored business continuity with network and number level resilience to keep your business working.

Agile Working

AGILE WORKING

Allows for flexible and remote working and enables a collaborative approach.

Number Porting

NUMBER PORTING

Keep the same geographical number wherever you are.

Access to Advanced Call Statistics

ACCESS TO ADVANCED CALL STATS

Online access to comprehensive call statistics enables informed business decisions. Advanced management information relating to call handling efficiencies, productivity, call patterns and caller behaviour. Data includes time to answer, call waiting time, call outcome and caller details statistics.

WHAT IS INCLUDED IN OUR DIRECT ROUTING PACKAGE?

  • A domestic calling plan with 4,000 minutes per user, per month within UK (split between 2,000 minutes to UK Geo, 2,000 minutes to Mobiles)

  • Enables internal and external phone calls through Microsoft Teams

  • Fraud management

  • No call forwarding costs – keep the same geographic number

  • Our Direct Routing solution is delivered via Tier 1 carrier grade infrastructure, allowing you to enjoy a high-quality calling experience – every time.

  • Compliant call recording options available – PCI-DSS, MIFID II & GDPR

  • Fully managed service & UK remote support

  • This service has been designed to be fully compliant to the requirements specified by Microsoft.

  • Microsoft Teams enabled handsets available to purchase

Microsoft Teams Direct Routing

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