Find your voice with business telecoms
Keep everybody connected with the perfect telephony system.
Telecommunications built around your business and budget.
Our telecoms services help you boost connectivity and stay ahead of the increasingly digital world of business comms. It’s an industry that’s changing faster than ever, with new products and technologies being rolled out on a regular basis.
This means you need to have trust in your telecoms provider with what can be a complex beast to tame. In-step SoConnect. We’ve got experience and a thirst for knowledge that keeps us up-to-date with all advancements in the telecoms game. Our goal is to make the complex seem simple so you can be as effective as possible with your business communication.
The sky’s the limit with unified tele-communications
A unified communications platform means limitless capabilities from a single location. This makes messaging, audio, video, and conferencing effortless, particularly with our Microsoft Business Voice.
Cut to the chase with an immediate, real-time presence
Keep employees in the loop and up to speed with company messages, availability of colleagues, and more, and do it all in real-time with voice, video and instant messaging.
Bring the cloud to the phones and boost productivity
Microsoft 365 Business Voice seamlessly integrates internal and external calling, meetings, and messaging into one single application you can access anywhere and on any device.
Telecoms with SoConnect
Microsoft Business Voice
Say hello to the new voice of your business. M365 brings productivity to the forefront and helps you collaborate and communicate in the modern world. Seamless, cloud-based, and built for you, M365 is the perfect all-in-one communication service.
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Hosted Horizon
Expand your horizons and make the most of the very best in VoIP. A cloud-hosted virtual phone system that puts the traditional phone firmly into the past, we offer a no-obligation Hosted Horizons free trial, with contracts to suit your needs.
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Teams Direct Routing
The benefits of Teams Direct Routing start with interoperability (connecting and communicating through computerised systems) and range from pain-free migration to increased availability and more. The bottom line is simplicity and a smoother operation, from deployment to the everyday.
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Business Mobile
Are you always on the go? Maybe you can’t keep up with remote workers losing signal and data. Fear not. We’ve partnered with the top mobile providers to ensure a reliable service, the latest handsets, and unlimited data plans.
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Call Centre Solutions
The best call centres aren’t in industrial estates anymore, they’re in the cloud, and they’re all the better for it. Simply build and manage a call plan to handle high-volumes of calls, with real-time reporting and simplified monitoring.
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One size does not fit all. We provide the very best in bespoke telecoms systems to suit your business.
LET'S TALKThe ISDN Switch Off is coming… Are you ready for it?
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In 2025, BT will be shutting off their ISDN and PSTN services. They simply don’t fit the bill like they once did, and they’re too far behind technological alternatives when it comes to quality voice data, call volume, and pretty much everything else.
This means a forced migration will take place between April and December 2025 unless you have an alternative such as Hosted Horizon, SIP Trunks, or M365 Business Voice.
What makes SoConnect Telecoms so special?
Mobile working optimisation
Remote working has gone from a glorified sick day to the norm, with most businesses using at least a hybrid approach. We enable mobile working so your team can answer calls anytime and anywhere.
Cost-effective
Keeping costs down is vital in any business, which is why we only provide telephony systems that fall within your budget, without falling short in terms of quality or reliability.
Expert support
With SoConnect, you’re appointed a dedicated account manager who knows your business inside-out. Our expert customer support team also is available 7 days a week, solving problems in real time to avoid disruption.
Delivering huge impact
Jetty Technologies
A new client with 154 employees needed a contact centre solution. The catch? All these employees were remote, and the window for deployment was a mere six weeks.
Redpath Bruce Co. Ltd
With an increasing portfolio and a growing team, Redpath Bruce needed to take the strain away from IT. They needed a scalable strategy to streamline communications and prioritise productivity without sacrificing security.
BVG Associates Ltd
Fibre connectivity and always on support meant Cannock could keep the lights on, despite operating in remote areas.
Cannock Wind Farms
Fibre connectivity and always on support meant Cannock could keep the lights on, despite operating in remote areas.
Scotia Homes
To keep up with their growing portfolio, Scotia Homes needed better communication between sites, both permanent and temporary.
Bercaf Ltd
Bercaf needed to find a way to streamline internal processes securely and efficiently. With the proper infrastructure to support, the solution prioritised collaboration.
News and Views
A Unified Communications experience
Good communication and efficient collaboration are essential for creating a successful business. Communication systems can be needlessly expensive, inefficient and even outdated. With a Unified Communications solution, companies can improve communication and cut costs.
Remote Working: what you need to know
The world looked pretty different before 2020. When lockdowns began, businesses saw challenges enabling teams to work from home, especially around productivity, security, resiliency and collaboration. Businesses managed. But one thing is for sure: remote working is here to stay.
What are SIP Trunks? A telecoms guide
The world of Telecoms is made up of acronyms and abbreviations. Unless you're very involved in the industry, it can be easy to glaze over when someone starts talking about ECC or SLAs and SIP. This is one of the most common jargon words in telecoms – but what are SIP...