Businesses have increasingly adopted cloud-based systems when upgrading their communication packages. The uptake in Microsoft Business Voice had been invaluable for ensuring staff could work remotely during the pandemic. Staff could seamlessly access information and communicate internally with their team.
Established as one of the most widely used applications, Teams streamlines all internal communication. Microsoft has now added the functionality of external calls and messages with customers, suppliers and partners. Microsoft 365 Business Voice brings together all business communication, making it a truly unified platform.
Still not sure that a cloud-based phone system is for you? Read on for our top three reasons your company should consider implementing it.
Collaborate and communicate anytime and anywhere
A cloud-based phone system can be accessed and used anywhere. M365’s collaboration tools are available as mobile, tablet, and desktop apps. This means that your staff can connect on any device quickly and reliably. Gone are the days when you need both an office number and a mobile number for people to reach you wherever you are. With Microsoft 365 Business Voice and Teams, you will have a single number across all your devices, whether working at home, on the train, or in the office.
Integration with Outlook means that starting calls, scheduling and joining meetings is as simple as turning on your device. All this convenience means that your colleagues can collaborate more efficiently with each other and customers.
Benefit from a truly unified communications platform
M365 Business Voice with Teams will unify your communication systems into one platform. The convenience of having every important contact available instantly is what sets this single contact platform aside. When you have a single solution that performs so many functions, you will also save money by consolidating various bills into one.
Top-level availability and security features
All Microsoft applications have a good reputation in terms of uptime. Business Voice with Teams is no exception. You can expect a guaranteed uptime 99.9% of the time. That means you are safe in the knowledge that your phone system will always be available for your colleagues and customers. M365 Business Voice comes with Microsoft’s built-in security, privacy and compliance features as standard, ensuring that you protect your company’s communications at the very highest level.